Sunday, March 09, 2025

Is there a new "late to pickup" contract violations glitch that gets issued even when it's not our fault? Also, why doesn't it show up on my Ratings summary page?

 

Is there a new "late to pickup" contract violations glitch that gets issued even when it's not our fault? Also, why doesn't it show up on my Ratings summary page?

Got 2 contract violations last night for "late to pickup" for 2 large orders. However, those CVs don't show up on my Ratings summary page. Also, when I first got those CVs, they didn't mention anything about falling off after 100 deliveries. Did the CV system get updated?

I was clear across town from those restaurants so it took me some time to get there. And I only get one contract violation every several months. Two in one night is weird - is this from some known recent glitch?

And why doesn't the top of my ratings summary say "Contract Violations: 2?" It's like there was never a violation last night.

Are there "minor" and "major" CVs now, to where minor ones don't count but major ones do? Or what recent changes do you know happened to the system regarding CVs?


PS: Will selecting one or more of the options for the reason why the order is getting delayed (such as "store busy / long line," "order not started until I arrived," "order still being prepared when I arrived," etc.) prevent me from getting these kinds of contract violations?

 

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